Service or Quality Manager

Имя

Диас

Контакты

Доступны бесплатно после регистрации или входа

Общая информация

Город проживания

Алматы

Заработная плата

По договоренности

График работы

Полный рабочий день

Образование

Высшее

Опыт работы

7 лет 3 месяца

Пол

Мужской

Возраст

39 лет   (16 ноября 1984)

Опыт работы

Период работы

ноябрь 2012 — август 2014   (1 год 10 месяцев)

Должность

Field Test Engineer (Assistant Manager)

Компания

LG Electronics Almaty Kazakhstan, Service Department

Обязанности

Software Testing and Quality Assurance (QA)
• Creating a quality assurance and test plan
• Testing devices in local cellular network (GSM, WCDMA, LTE)
• Detection & Identifying causes of software defects
• Bug registering & analyze source reason
• Organizing testing processes, executing and prepare test reports
• Correction Kazakh Language MMI in device User Interface
Ensuring Testing throughout the Software Life Cycle
• Detecting defects while applying inspection techniques
• Defining the inspection process, planning and execution, reporting results to HQ & R&D
Service Center Support
• Organizing quality improvement plan for GSM product
• Monitoring defect ratio throughout the Software Life Cycle
• Providing technical trainings for Service Centers in Kazakhstan and Central Asia
• Technical support to Call Center

Период работы

ноябрь 2009 — ноябрь 2012   (3 года 1 месяц)

Должность

GSM Engineer (Senior Executive)

Компания

LG Electronics Almaty Kazakhstan, Service Department

Обязанности

• Detection & Identifying causes of software (or hardware) defects
• Organizing quality improvement plan for Mobile, Home Appliances and Home Entertainment products
• Periodically monitoring defect ratio and analysis
• Providing technical trainings for Service Centers in Kazakhstan and Central Asia
• Technical support to Call Center

Период работы

январь 2008 — ноябрь 2009   (1 год 11 месяцев)

Должность

Field Test Engineer (Junior Executive)

Компания

LG Electronics Almaty Kazakhstan, MC Sales Department

Обязанности

• Creating a quality assurance and test plan
• Testing devices in local cellular network (GSM, WCDMA, LTE)
• Detection & Identifying causes of software defects
• Bug registering & analyze source reason
• Organizing testing processes and executing
• Correction Kazakh Language MMI in device User Interface

Период работы

сентябрь 2007 — январь 2008   (5 месяцев)

Должность

Science Executive

Компания

Science Research Institute of Experimental and Theoretical Physics

Обязанности

• Research solar elements properties
• Building and application crystals in Solar batteries

Образование

Образование

Высшее

Окончание

2015 год

Учебное заведение

Almaty Management University (International Academy of Business)

Специальность

MBA Department, Master Of Business Administration

Образование

Высшее

Окончание

2007 год

Учебное заведение

Kazakh National University

Специальность

Physics Department, Radio physics and Electronics

Дополнительная информация

Иностранные языки

Английский (Свободный), Немецкий (Базовый), Казахский (Свободный)

Водительские права

Категории B, C

Владение компьютером

Продвинутый пользователь

Курсы и тренинги

• Speaker Capability (The Choice, Almaty, 2008)
• Android OS platform (LG Electronics Russia, Moscow, 2010)
• Android OS platform (LG Electronics Ukraine, Kiev, 2010)
• Microsoft Excel Advanced (ALSI, Almaty, 2014)

Навыки и умения

• Software Development
• Information Technology
• Knowledge of Android, Windows Mobile, QUALCOMM platforms
• Proficient in GSM/UMTS, CDMA network specification, theory and applications
• Proficient with Qualcomm test/diagnostic tools (such as QXDM)
• Microsoft Office (Excel, Power Point)
• Business English
• Strong analytical skills
• Good communication (verbal and writing) skills
• Ability to work well in a cross-functional team and with people from different cultures and backgrounds